Simplify and Strengthen Engagement with Our Customer Relationship Management System

What Is Customer Relationship Management (CRM)?

Customer Relationship Management (CRM) refers to the tools and strategies organizations use to manage interactions with current and potential students, members, donors, or clients. A well-designed CRM system consolidates contact details, communication history, registration records, membership status, and more—into one centralized platform.

With our integrated CRM software, your team gains a 360-degree view of every contact, enabling smarter communication, improved retention, and more personalized engagement across all your programs.

REQUEST A DEMONSTRATION
CRM interface with contact profiles and interaction history.

Benefits of Our Class Management System

Our CRM software goes beyond traditional contact databases. It is tailored for organizations that offer classes, memberships, events, and fundraising campaigns. Here’s how our CRM helps you build lasting relationships:

  • Unified Contact Management: Store and manage detailed records including demographics, registrations, payments, and communication history in one place.
  • Segmentation and Targeting: Create powerful lists and filters to target your emails or campaigns by interest, activity, or custom criteria.
  • Automated Communication: Send personalized emails, confirmations, and reminders automatically, saving time while boosting response rates.
  • Fundraising and Donor Tracking: Monitor donations, pledges, and campaign performance while managing donor relationships effectively.
  • Membership and Student Lifecycle Tracking: Easily track enrollments, renewals, certifications, or program completions.
  • Analytics and Reporting: Make data-driven decisions with detailed insights into engagement, revenue, and growth trends.

 

Why Choose Our CRM?

Unlike generic CRM platforms, our customer relationship management system is purpose-built for organizations like yours—education providers, nonprofits, associations, and community programs.

Our CRM is fully integrated with your registration, scheduling, and payment tools, reducing double entry and increasing accuracy. You’ll spend less time searching for information and more time engaging your community.

With over two decades of experience, we’ve helped hundreds of organizations build stronger relationships and better serve their members and students. Our CRM software is secure, scalable, and customizable—designed to grow as your needs evolve.

 

Unlock the Full Potential of Your Relationships with CRM Software

Improve communication, increase retention, and drive more engagement with a CRM system tailored to your mission. Our customer relationship management software empowers your team to build deeper, data-driven connections with every individual you serve.

Request a demo today and see how modern CRM software can transform your organization’s outreach and operations.

 
REQUEST A DEMONSTRATION

OUR FEATURES

ONLINE REGISTRATION
Simplify individual or group registrations with easy search features, course eligibility requirements, and multiple payment options. Offer registrants optional items or collect class-specific attendee information with ease.​
LEARN MORE
CLASS MANAGEMENT
Provide your instructors with the tools to streamline recurring administrative tasks such as attendance, roster management, emails and texts, class and schedule proposals, and more.
LEARN MORE
MEMBER MANAGEMENT
Optimize your membership management with ProClass Software, the leading membership software designed for efficient member administration and engagement. Features – Members Management | ProClass Membership Management Software
LEARN MORE
CERTIFICATION AND SKILLS MANAGEMENT
Track students as they master skills or pass exams for certifications. Issue custom designed certificates and awards and manage renewal dates for upcoming continuing education requirements.
LEARN MORE
FUNDRAISING AND DONATIONS
Create campaigns, solicit donations, accept online donations and access extensive reporting options to track your fundraising efforts and campaign results.
LEARN MORE
CUSTOMER RELATIONSHIP MANAGEMENT
Track and manage your customer and instructor relationships and allow families, corporate clients, government agencies, and schools to easily enroll groups, family members, or staff.
LEARN MORE
CUSTOMER AND INSTRUCTOR PORTAL
Mobile responsive tools allow your customers to manage their accounts and provide instructors the ability to easily take attendance, access rosters, propose classes, communicate with students, track skills progression, and issue customized certifications on any device.
LEARN MORE
ATTENDANCE AND MAKEUPS
Take attendance onsite with our mobile friendly instructor portal and schedule make-ups for individuals who missed a class or session. Review student attendance histories, credit hours, introductory sessions and more.
LEARN MORE
COMMUNICATIONS AND MARKETING
Send E-mails and SMS texts, newsletters, marketing campaigns and more. Use notes, follow ups, and task assignment to keep up on required activities for staff, classes, or customers.
LEARN MORE
BILLING AND PAYMENTS
Provide secure payment processing through credit cards, ACH, or E-checks and simplify your billing process with automated recurring billing and payment installment plans. With flexible discount options, payment plans, and membership discounts pricing is as flexible as you need it to be.
LEARN MORE
REPORTING AND ANALYTICS
Easily access the information you need to make strategic decisions with detailed reports and customized data queries on financials, classes, registrations, fundraising campaigns and donations, customer demographics, and more.
LEARN MORE
BUSINESS INTELLIGENCE
Gain key insights including the demographics of enrollment, donation and sales receipts, customer and member engagement, retention information and more. Analyze activity by department, course, season or semester, campaign, instructor, or other custom fields you create.
LEARN MORE
API INTEGRATIONS
Build connections to other software and retrieve class and instructor data to integrate directly to your website. The ProClass API allows extensive secure access to your date so that your development team can create powerful custom integrations.
LEARN MORE
FRANCHISE SYSTEMS
Track data across multiple schools within your district or organization using tools and customization capabilities designed for use by multi-unit operators from SMB to large-scale enterprises.
LEARN MORE

WHAT OUR CUSTOMERS SAY

It helps us do what we need to – track our members and courses. Really relational, as they used to say. A lot of information. And the ability to send mass emails to subsections of members.
Barbara M.
Barbara M. Lifelong Learning
ProClass is an amazing system. We love that the system will send receipts and handle all of the backside to registrations that we used to have to do manually.
Michael K.
Michael K.Program Technician
Made my job easier! Pro Class has made my job much easier in handling registrations, refunds and reports. It has streamlined a formerly laborious process into a quick and easy system.
Kim K.
Kim K.Executive Director
Lots of functions My favorite thing is how many functions this software has. From handling tuition online, to printing out rosters and availability, there’s a function for every aspect of my career so I don’t need to be using multiple softwares in order to run the business.
Elaine C.
Elaine C.Manager
ProClass gave us a more professional appearance. As with any small business my wife and I find ourselves wearing many hats. ProClass has helped us to streamline our quarterly registration and website update processes which has freed us up to tackle other projects. Most of our 150+ students now use the easy online registration process and processing handwritten forms is also simple using this software. We feel ProClass Software has given our business a more professional appearance with less work involved.
Jeff W.
Jeff W.Owner
ProClass has been a God-send! Our programs had become so successful, we were at the point of needing to hire a part-time person to handle registrations, something ProClass does efficiently. The data we collect and the ease of using its on-line features make ProClass a sound investment for any group with growth in its future. The training was thorough. If this 50 year old who used an electric typewriter to get through grad school can learn and manage it, anyone can.
Joan W.
Joan W.Administrative Dean

Find out if ProClass is the right choice for your organization

REQUEST A DEMONSTRATION
Scroll to Top