Empower Your Educational Community with ProClass Customer and Instructor Portals
In the dynamic environment of educational and class-based organizations, seamless communication and efficient management are paramount. ProClass offers robust Customer and Instructor Portals designed to enhance user experience, streamline administrative tasks, and foster stronger connections within your educational community.
Mobile-Responsive Customer Portal
ProClass customer portal provides students and parents with intuitive, mobile-friendly access to manage their accounts. Users can:
- Register for Classes: Browse and enroll in available courses with ease.
- Manage Payments: View invoices, make payments, and track financial history securely.
- Update Personal Information: Keep contact details and preferences current.
- View Class Schedules: Access up-to-date class calendars and session details.
This self-service approach empowers users, reduces administrative workload, and ensures real-time accuracy of information.
Comprehensive Instructor Portal
Instructors are equipped with a dedicated portal that simplifies class management and enhances communication. Key features include:
- Attendance Tracking: Record and monitor student attendance efficiently.
- Roster Management: Access and manage class rosters with real-time updates.
- Communication Tools: Send emails and SMS messages directly to students or entire classes.
- Class Proposals: Submit new class ideas and schedule changes for administrative approval.
- Progress Monitoring: Track student progress, skills development, and issue customized certifications.
By centralizing these functions, instructors can focus more on teaching and less on administrative tasks.
Integrated Communication and Notifications
Both portals support integrated communication tools, allowing for:
- Automated Reminders: Notify students of upcoming classes, payment due dates, or schedule changes.
- Targeted Messaging: Send personalized messages to specific groups or individuals.
- Feedback Collection: Gather insights through customized survey and feedback forms.
These features ensure timely and effective communication, enhancing engagement and satisfaction.
Secure and Compliant Access
Security is a top priority. ProClass portals are:
- PCI DSS Compliant: Ensuring secure handling of payment information.
- Data Protected: Utilizing encryption and secure protocols to safeguard user data.
- Access Controlled: Role-based permissions ensure users access only relevant information.
This commitment to security builds trust and complies with industry standards.
Benefits for Educational Organizations
Implementing ProClass customer and instructor portals offers numerous advantages:
- Operational Efficiency: Streamline administrative processes and reduce manual tasks.
- Enhanced Engagement: Foster stronger relationships through improved communication.
- Real-Time Access: Ensure stakeholders have up-to-date information at their fingertips.
- Scalability: Adapt to the growing needs of your organization with flexible portal features.
Experience Seamless Management with ProClass Customer and Instructor Portals
Ready to transform your educational organization’s operations? Contact us today to schedule a demo and discover how ProClass’s customer and instructor portals can support your mission.
OUR FEATURES
ONLINE REGISTRATION
Simplify individual or group registrations with easy search features, course eligibility requirements, and multiple payment options. Offer registrants optional items or collect class-specific attendee information with ease.
CLASS MANAGEMENT
Provide your instructors with the tools to streamline recurring administrative tasks such as attendance, roster management, emails and texts, class and schedule proposals, and more.
MEMBER MANAGEMENT
Optimize your membership management with ProClass Software, the leading membership software designed for efficient member administration and engagement. Features – Members Management | ProClass Membership Management Software
CERTIFICATION AND SKILLS MANAGEMENT
Track students as they master skills or pass exams for certifications. Issue custom designed certificates and awards and manage renewal dates for upcoming continuing education requirements.
FUNDRAISING AND DONATIONS
Create campaigns, solicit donations, accept online donations and access extensive reporting options to track your fundraising efforts and campaign results.
CUSTOMER RELATIONSHIP MANAGEMENT
Track and manage your customer and instructor relationships and allow families, corporate clients, government agencies, and schools to easily enroll groups, family members, or staff.
CUSTOMER AND INSTRUCTOR PORTAL
Mobile responsive tools allow your customers to manage their accounts and provide instructors the ability to easily take attendance, access rosters, propose classes, communicate with students, track skills progression, and issue customized certifications on any device.
ATTENDANCE AND MAKEUPS
Take attendance onsite with our mobile friendly instructor portal and schedule make-ups for individuals who missed a class or session. Review student attendance histories, credit hours, introductory sessions and more.
COMMUNICATIONS AND MARKETING
Send E-mails and SMS texts, newsletters, marketing campaigns and more. Use notes, follow ups, and task assignment to keep up on required activities for staff, classes, or customers.
BILLING AND PAYMENTS
Provide secure payment processing through credit cards, ACH, or E-checks and simplify your billing process with automated recurring billing and payment installment plans. With flexible discount options, payment plans, and membership discounts pricing is as flexible as you need it to be.
REPORTING AND ANALYTICS
Easily access the information you need to make strategic decisions with detailed reports and customized data queries on financials, classes, registrations, fundraising campaigns and donations, customer demographics, and more.
BUSINESS INTELLIGENCE
Gain key insights including the demographics of enrollment, donation and sales receipts, customer and member engagement, retention information and more. Analyze activity by department, course, season or semester, campaign, instructor, or other custom fields you create.
API INTEGRATIONS
Build connections to other software and retrieve class and instructor data to integrate directly to your website. The ProClass API allows extensive secure access to your date so that your development team can create powerful custom integrations.
FRANCHISE SYSTEMS
Track data across multiple schools within your district or organization using tools and customization capabilities designed for use by multi-unit operators from SMB to large-scale enterprises.
WHAT OUR CUSTOMERS SAY
It helps us do what we need to – track our members and courses.
Really relational, as they used to say. A lot of information. And the ability to send mass emails to subsections of members.
ProClass is an amazing system.
We love that the system will send receipts and handle all of the backside to registrations that we used to have to do manually.
Made my job easier!
Pro Class has made my job much easier in handling registrations, refunds and reports. It has streamlined a formerly laborious process into a quick and easy system.
Lots of functions
My favorite thing is how many functions this software has. From handling tuition online, to printing out rosters and availability, there’s a function for every aspect of my career so I don’t need to be using multiple softwares in order to run the business.
ProClass gave us a more professional appearance.
As with any small business my wife and I find ourselves wearing many hats. ProClass has helped us to streamline our quarterly registration and website update processes which has freed us up to tackle other projects. Most of our 150+ students now use the easy online registration process and processing handwritten forms is also simple using this software. We feel ProClass Software has given our business a more professional appearance with less work involved.
ProClass has been a God-send!
Our programs had become so successful, we were at the point of needing to hire a part-time person to handle registrations, something ProClass does efficiently. The data we collect and the ease of using its on-line features make ProClass a sound investment for any group with growth in its future. The training was thorough.
If this 50 year old who used an electric typewriter to get through grad school can learn and manage it, anyone can.