Have a question or want to schedule a live demonstration?
Contact us today.
Have a question or want to schedule a live demonstration?
Contact us today.
ProClass staff is here for you and ready to help. Whether you are an existing customer, have a support question, or if you are just discovering us and want to see how ProClass will work for your organization, let us know how we can help today.
Frequently Asked Questions
Is it Secure?
ProClass is fully PCI DSS Compliant, and our network security is audited every quarter by a third party to provide the highest level of security available.
Is there a per registration fee?
Is training Included?
Training is provided and is also unlimited. Hire a new staff member? We are here to train them. Want a refresher or help with new features? We are here for you at any time.
How much is Credit Card Processing?
With our ProClassPay solution, the processing is just 3.49% + 0.30 per transaction with no monthly fees or gateway charges. Alternative gateway support is available if you wish to use another payment provider.
What about support?
Support is provided and includes unlimited phone, email, and chat support. You can request support in whichever method you find most convenient. At ProClass, we are here for you.
Can I bring over my current customers?
We understand the importance of history and we can bring over your current and historical customers, classes, registrations, and donations. There is no additional charge to import your existing data using our simple data import process.